Shipping policy
We at Luxepluse are dedicated to providing outstanding customer service. We appreciate your choice to shop with us and are dedicated to providing a smooth and enjoyable experience. Below is our Shipping Policy, detailing how your Luxepluse products will be delivered.
Handling, Transit & Order Cut-Off Time
Handling Time:
After you place your order, please allow our team 1–3 business days to process it with care.
Transit Time:
Once processed, your order will typically be in transit for about 4–6 business days (Monday through Friday).
Order Cut-Off Time:
Please ensure your order is placed before 5:00 PM Eastern Standard Time (GMT-05:00) for same-day processing.
Total Estimated Delivery Time in the United States of Luxepluse shop:
We strive to deliver your order within 5–9 business days (Monday through Friday). This is an estimated timeframe; you may receive your order sooner.
Shipping Information
Shipping Methods:
Currently, we offer Standard US Shipping.
Shipping Rates:
Free Shipping on all orders of Luxepluse Shop.
Delivery Location:
We deliver to the shipping address you provide at checkout within the United States.
Order Modifications
If you need to change your order, like updating the shipping address or items, please contact our support team at contact@luxepluse.com & Phone: +1 (601) 552-8697 as soon as possible. We’ll do our best to assist you, though modifications may not be feasible once your order is on its way.
Lost or Delayed Packages
If your package is lost or delayed, contact us at contact@luxepluse.com & Phone: +1 (601) 552-8697 for assistance.
Tracking Your Order
Order Tracking:
Once your order ships, you will receive a confirmation email with tracking details. This will allow you to track your package’s location in real time. You can also check the status on our “Track Your Order” page.
Tracking Availability:
Tracking information is generally available 24-48 hours after shipment.
Cancellations
Cancellation Window:
You have a limited time frame to cancel your order after placing it. Cancellations may not be possible once your order is in transit.
Cancellation Process:
To cancel your order, please contact our support team at contact@luxepluse.com & Phone: +1 (601) 552-8697. We will do our best to accommodate cancellations within the allowed timeframe.
Refunds for Canceled Orders:
Cancellations made within the specified window will be refunded according to our Return and Refund Policy.
Address Accuracy
Address Verification:
It’s important to provide accurate shipping information during checkout. Rinth is not responsible for orders sent to incorrect addresses provided by customers.
Address Correction:
If you notice an error in your shipping address, contact us at contact@luxepluse.com & Phone: +1 (601) 552-8697 before the order ships to request a correction. Additional fees may apply.
Undeliverable Packages:
If a package is returned due to an incorrect address, you may be responsible for any reshipping fees or related costs.
By placing an order with Rinth, you agree to the terms outlined in this Shipping Policy. If you have any questions or need further assistance, feel free to reach out to us at info@florona.shop.
Contact Us:
For any questions or concerns regarding our shipping policy, please reach out to our customer service team at email: contact@luxepluse.com & Phone: +1 (601) 552-8697 We’re here to help!